📖Introduction

Conestoga College is a public college located in Kitchener, Ontario, Canada. It offers more than 200 programs in various fields such as Engineering, Business, Health Sciences, Information Technology, Media and Design, and Community Services.

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📚About the Program

This program provides students with an overview of the hospitality and tourism industry along with entry-level management skills for this very diverse and integrated industry. Students will receive a broad base of business and entrepreneur skills ensuring a strong understanding of financial, customer service, marketing, and the human resources aspects of the industry. The optional co-op stream includes one co-op work term. Show less
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📖Program Curriculum

Courses
NON CO-OP
CO-OP
Level 1
Course details
College Reading & Writing Skills
COMM1085

Software Applications I
COMP1006

Conestoga 101
CON0101

Local Tourism Destinations
HOSP1530

Attraction & Festival Management
HOSP2200

Hospitality Certifications: SmartServe & Food Handlers
OHS1390

World Destinations I
TRAV1110

Travel and Tour Planning I
TRAV1120

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options
Level 2
Course details
Meetings & Conferences
HOSP1430

Beyond Traditional Tourism
HOSP1460

Costing for Hospitality and Tourism Operations
HOSP1505

Destination Management
TRAV1130

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options
Electives: Program Option
Student must pass 1 Course(s), selected in the Student Portal from available course options
VIEW PROGRAM OPTION ELECTIVES
Please note that all courses may not be offered in all semesters. Go to your student portal for full timetabling details under "My Courses".
Customer Service Excellence
HOSP1125

Hospitality and Tourism Study Abroad I
HOSP1520

Level 3
Course details
Business Applications for Hospitality
COMP2025

Hotel Services and Front Office Management
HOSP1050

Event Planning and Catering
HOSP2160

Travel and Tour Planning II
HOSP2270

Tourism Sales and Presentation Skills
HOSP2280

Marketing for Hospitality
MKT2125

World Destinations II
TRAV2000

Level 4
Course details
Hospitality Accounting
ACCT2050

Risk & Security Management
HOSP2180

E-Commerce & Tourism
MKT2160

Travel and Tourism Reservation Applications
TRAV2010

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options
Electives: Program Option
Student must pass 1 Course(s), selected in the Student Portal from available course options
VIEW PROGRAM OPTION ELECTIVES
Please note that all courses may not be offered in all semesters. Go to your student portal for full timetabling details under "My Courses".
Hospitality and Tourism Study Abroad II
HOSP2060

Managing People in the Hospitality Industry
HRM2055

Program outcomes
Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness of tourism operations and to participate in tourism development.
Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to a positive work environment.
Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability
Organize new tourism products for clients based on an analysis of local and international destinations to establish connections with industry leaders.
Examine economic, political, social, global and intercultural factors that influence the management of travel services, marketing strategies, customer retention and sales programs.

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🏫About Conestoga College

Conestoga College is a public college located in Kitchener, Ontario, Canada. It was established in 1967 as the Conestoga College of Applied Arts and Technology and currently offers over 200 certificate, diploma, degree, and post-graduate programs to over 16,500 full-time students and 30,000 part-time students. The college is known for its programs in engineering technology, health sciences, information technology, media, design, and community services. Conestoga College has several campuses in the Waterloo Region, including the Doon (Kitchener), Cambridge, and Waterloo campuses, as well as satellite locations in Stratford, Ingersoll, Guelph, and Brantford. The college also offers online courses and distance education programs. The college has a strong focus on applied learning and hands-on training, with state-of-the-art facilities and equipment to support experiential learning. Conestoga College has partnerships with various organizations, including local businesses and industries, to provide students with co-op and internship opportunities, allowing them to gain practical work experience and develop industry connections. The college has also received recognition for its commitment to sustainability and environmental stewardship.

🏠 Accommodation

You will need to book the accommodation after you have been accepted.

You can choose to live on campus or off campus in private accommodation.

How to book:

  • Make a booking online after you have been accepted (in this case please let us know your choice when you apply).
  • Register when you arrive - its not possible to reserve a room before arriving. You can arrive a few days before and book it
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💰 Fees

Application Fee:

570 RMB

Tuition fee:

8,571 USD per year

17,142 USD in total

Entry Requirements

You are not eligible to apply to this program because:

The minimum age is 18.

English fluency is required.
You need to be either:
- A native English speaker
- Studied a degree in English before
- Can demonstrate a high level of English
- Having an English certificate such as IELTS level 6 or TOEFL 95 and above is an advantage.

Minimum education level: High School.

The program is competitive, you need to have a high grades of Average A, 70%, or a high GPA.

All students from all countries are eligible to apply to this program.

Is this not correct? You can edit your profile or contact us.
Or see the list of programs you are eligible for here .
Check Your Eligibility Show Suitable Programs

📬 Admissions Process

3 Steps to Apply to a University

Application step 1

Application step 2

Application step 3

Please choose the programs here , "You are advised to select 2-3 programs to increase your chances of getting accepted.

Required Documents:

  • English Language Certificate
  • Your Highest Academic Transcript (in English)
  • Your Photograph
  • Your Graduation Certificate (in English)
  • Your Passport Copy

Preparing documents:

You can start your application now and send the application documents during your application. Some documents you can send later if you don’t have them right away. Some more info about preparing application documents is here

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Application process:

Applying Online is simple in just a few steps. More information is available here.

The first steps are to choose the programs, pay the application fee and upload the application documents.

Once submitted to Global Admissions, we will review your application within 2-3 days and proceed to the university or ask you for further clarification

After it has been processed to the university you will receive your unique application ID from each university.

The university may contact you directly for further questions.

We will then follow up each week with the university for updates. As soon as there is any update we will let you know. If you have made other plans, decide to withdraw / change address at any time please let us know.

After you have been accepted you will receive your admissions letter electronically and asked to pay the non-refundable deposit to the university.

Once you have paid the deposit the university will issue you the admissions letter and visa form to your home country.

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Here is some more information about the enrollment process after you have been accepted.

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