The Parts Technician program at Sault College is designed to provide students with the knowledge and skills necessary to work in the automotive and heavy equipment parts industry. The program focuses on training students in parts management, inventory control, customer service, and industry-specific software. Here are some key aspects of the program:
Parts Management: Students learn about the principles of parts management, including inventory control, parts identification, sourcing, purchasing, and pricing. They develop skills in managing parts databases and systems to ensure accurate and efficient parts management processes.
Parts Cataloguing: The program covers parts cataloguing techniques, where students learn to identify and interpret parts diagrams and manuals. They understand the importance of accurate parts identification and how to use cataloguing tools and software to locate and order the correct parts.
Inventory Control: Students gain knowledge and skills in inventory control practices specific to the automotive and heavy equipment parts industry. They learn inventory management techniques, including stock rotation, ordering procedures, tracking systems, and managing stock levels to meet customer demands.
Customer Service: The program emphasizes the importance of providing excellent customer service in the parts industry. Students learn effective communication skills, problem-solving techniques, and strategies for building positive customer relationships. They understand the importance of meeting customer needs and resolving issues promptly and professionally.
Industry Software and Technology: Students are introduced to industry-specific software and technology used in parts management. They gain practical experience in using computerized inventory systems, parts cataloguing software, and customer relationship management (CRM) tools commonly utilized in the industry.
Safety and Regulations: The Parts Technician program addresses safety regulations and practices relevant to the automotive and heavy equipment parts industry. Students learn about workplace safety procedures, hazardous materials handling, and compliance with industry standards and regulations.
Work Experience: The program may include a work placement or co-op component, providing students with the opportunity to gain practical experience in a real-world parts department. This experience allows students to apply their knowledge and skills, gain industry exposure, and develop professional networks.
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